OUR WORK
Examples of work delivered alongside managed service providers and established support teams.
BUILD + OGGA
Sempreverdi developed an ITSM integration for a managed service provider, connecting support and managed-service processes across separate systems. Used across government agencies, the integration helps coordinate service delivery across different solutions. Sempreverdi also provides ongoing support through its OGGA managed-services approach.
Delivery for an MSP client; used across government agencies.
SPECIALIST MANAGED-SERVICE SUPPORT
Sempreverdi works within established support teams to provide Level 2 and Level 3 managed-service support for large tier-one customers. Michael contributes specialist cloud and integration expertise, helping teams investigate complex issues and support the solutions their customers depend on.
A contribution within existing support teams; service responsibilities are agreed for each engagement.
Sempreverdi Digital is a consultancy led by Michael Pomponio. Michael provides senior technology advice, hands-on delivery and specialist support, bringing in additional expertise when an engagement requires it.
He works directly with clients and alongside established delivery and support teams, shaping the expertise and level of support around each engagement.
These examples describe our contribution. They do not imply direct contracts with the organisations served by a client, or sole responsibility for an entire managed service.
Tell us what is getting in the way. We will agree a useful next step together.